Posts on Jan 1970

Solarix Networks Limited beefs up South Island leadership team.

Solarix Networks Limited has appointed Canterbury technology veteran Craig Fawcett to its leadership team to spearhead South Island strategic sales and relationship management activity for the business.

Fawcett joins Solarix as their Commercial Manager – South Island after spending the last 2 years at global ICT powerhouse Dimension Data, in Christchurch, where he lead pre sales for the Southern region.

“The South Island remains a high growth area for our business.” says Simon Spence, Director of Sales at Solarix. “We’ve seen significant wins in the South Island and investing in our leadership capability for such a high growth market is imperative for us.” he adds.

Solarix is investing heavily in On-Demand Networking capability with growing maturity in its Software Defined Networking suite and self-provision WAN portfolio, which is being released to the market over the coming months. A gap it sees as paramount in accelerating growth in Cloud and Hybrid Cloud and enterprise technology demands over the next 5 years.

“It’s not often that you see such innovation in the networking and communications space by a Service Provider, and joining a dynamic, quick thinking team like Solarix is very exciting!” says Fawcett.

Craig steps into the role with Solarix on the 18th of April 2016

Read More

Our Customer Self Management Portal, mysolarix, is now LIVE!

We’re incredibly excited to announce that we’re launching the first of 4 Drops of our customer portal, mysolarix today. mysolarix will, over time, become the epicentre of your quoting, ordering and service management for Solarix products and services.

Drop 1 of mysolarix will allow you to create, edit and manage users of the portal and all the contacts pertinent to our relationship, including primary contacts, billing contacts, NOC notification contacts and more. It will also allow you to view all the services you have with Solarix and high level details about these services. You’ll be able to log support tickets against these services and manage your support tickets through mysolarix from initiation to resolution. Lastly, you’ll be able to view your latest and historical spend with Solarix and also the invoices associated with your services, dating back 6 months.

In future releases we’ll build on this capability and we’ll expand functionality, visibility and control in each of the 3 upcoming Drops scheduled over the next 9 months.

Exciting new features in Drop 2 will include Copper and Fibre service quoting and ordering, Internet service ordering and changes, point to point service provisioning, including AWS, Microsoft Azure and a number of other cloud providers as well as expanded billing functionality and detailed reporting.

Just imagine what we have in store for you in Drops 3 and 4!

To gain access to the portal, you have to be an existing Solarix customer and you can request logon information by clicking the register button below. We’ll email you a temporary password to this email address at which point you’ll be asked to log in and change your password. 

As always we’ve tried to ensure mysolarix is bug free and all data accurate. If you do, however, find anything that’s out of place, please email us at bugs@mysolarix.co.nz with a screenshot of the issue you’ve found.

If you’d like to speak to us about what the future holds for mysolarix, please do not hesitate to get in touch with us.

The Team at Solarix

Read More

Get in touch with us

Contact us